Description
Officially licensed product
This item is just one of hundreds of products you can buy securely online at My Secret Club. You can buy from us in confidence as all our products are covered by our 14-day guarantee.
RETURNS
We want you to be absolutely satisfied with your purchase from us! If you receive a faulty or incorrect item, simply reach out to us within 7 days of receiving your order. We’re here to make it right by offering you an exchange or refund promptly.
Not feeling the original item? No worries! You can also opt for an exchange or refund if it doesn’t suit your needs. Please note, while we’ll gladly refund the cost of the item, the postage and packaging costs won’t be refunded.
To streamline the process, kindly include a note with your returned items explaining the reason for the return and whether you’d like an exchange or refund. For smoother transactions, ensure your items are shipped back within 7 days of receiving authorization for the return. Your satisfaction is our priority!
SHIPPING
We’re committed to getting your orders to you swiftly! Our aim is to ship all items as soon as possible, typically within the next working day. While it’s rare, there may be instances where it takes a bit longer, but rest assured, we’ll never exceed two working days.
For international orders, please keep in mind that shipping may take up to 15 days. However, due to the unfortunate occurrence of lost parcels, we’ve made the decision to suspend shipping to certain countries. If you’re unsure whether we ship to your location, please reach out to us before making your purchase to avoid any disappointment.
Your satisfaction is our top priority, and we appreciate your understanding as we strive to provide you with the best service possible. Feel free to contact us with any questions or concerns – we’re here to help!
CONTACT US
You can send us your question using ‘Contact Us’ section towards the bottom of the page. You can also send us an email to info@mysecret.club
